Job Summary
Taking on a key role in managing insurance claims offers a unique opportunity to develop your career while handling significant responsibilities. Our client is seeking a Domestic Insurance Claims Handler who will play a crucial role in ensuring efficient and accurate claims processing.
Key Responsibilities:
Register all claims on the CRM system within 24 hours after client notification.
Create and maintain precise diary entries following claim registration.
Liaise closely with loss adjusters and assessors, managing follow-ups until authorization.
Request claim payments within two working days after receiving signed Agreements of Loss or supplier invoices.
Record and monitor salvage matters when applicable.
Maintain accurate claim estimates and reserves at all times.
Refer recovery and third-party claims once all required documentation is obtained, ensuring diarised follow-up actions.
Escalate claims that exceed settlement authority limits to insurers within one working day of registration or immediately upon confirmation.
Ensure compliance with internal procedures, insurer requirements, and regulatory standards.
Provide regular updates to clients, service providers, and insurers throughout the claims process.
Requirements:
RE5 certification.
NQF4 in short-term insurance qualification (120 credits).
Minimum of three years’ experience in domestic claims handling (within an insurance brokerage)
Strong analytical skills.
Ability to work effectively within a team.
Benefits:
Medical Aid Contribution.
Provident Fund Contribution.
Performance Bonuses.
This role presents a chance to advance your career within the insurance industry by taking ownership of the claims process from start to finish. If you are committed, detail-oriented, and ready to make a tangible impact, we encourage you to apply and take the next step in your professional journey.
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link