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Job Summary
Duties:Oversee the daily operations of all restaurants, bars, and dining outlets
Ensure seamless coordination between kitchen and service teams
Maintain high standards of service, quality, hygiene, and guest satisfaction across all F&B outlets
Lead, train, and motivate the F&B team, including restaurant and bar managers, supervisors, and service staff
Handle guest feedback and complaints professionally and efficiently
Develop and implement upselling strategies, promotions, and themed dining experiences
Monitor departmental budgets, labour costs, food costs, and beverage wastage
Ensure compliance with HACCP, hygiene, safety, and sanitation standards
Collaborate with the Executive Chef on menu development and seasonal offerings
Support the planning and execution of events, weddings, conferences, and banquets
Track performance metrics and identify opportunities to improve profitability and guest satisfaction
Requirements:
Proven experience in an F&B Management role within hospitality or resort operations
Strong leadership and team development skills
Excellent knowledge of restaurant operations, service standards, and financial controls
Strong guest service and problem-solving abilities
Experience in international in Europe or remote resort destinations is an advantage
Craven Cottage CC
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