Job Summary
- General Manager – Roadside Complex (Restaurant, Convenience Shop & BP Petrol Station)
- Location: KwaZulu‑Natal
- Reporting To: Owners / Directors
- Type: Full‑time, permanent (includes weekends, public holidays & shift flexibility)
- Salary Range: R55,000 – R70,000 CTC (negotiable based on experience)
Role Overview
A high‑visibility, high‑impact leadership role overseeing a busy roadside complex that includes:
- A popular farm‑style restaurant & bakery/pizza section
- A well‑stocked convenience shop
* A BP petrol station & forecourt operation
The General Manager is responsible for full operational control, exceptional customer experience for highway travellers, strong financial performance, and leading a diverse team in a fast‑paced, 7‑day‑a‑week environment.
Key Responsibilities
* Multi‑Outlet Operational Leadership
Oversee daily operations across the restaurant, convenience shop, and petrol station forecourt.
Ensure smooth coordination between kitchen, front‑of‑house, retail, and fuel teams.
Maintain immaculate site presentation — especially restrooms, parking areas, and forecourt.
- Team Leadership & Culture
Recruit, train, schedule, and performance‑manage staff across all departments.
Build a motivated, service‑driven culture with strong accountability.
Lead from the front with a hands‑on, visible management style.
- Financial & Commercial Management
Full P&L responsibility across all outlets.
Manage budgets, cost control.