Job Summary
Our client, a leader in the printing industry is seeking an experienced Quality Assurance Manager to join their team based in Durban.
MINIMUM REQUIREMENTS
- Degree or Diploma in Printing Technology, Packaging, Engineering, or a related field
- Minimum 5–10 years’ experience in a quality role within the printing or flexible packaging industry
- Strong knowledge of flexographic printing processes and materials (films, inks, adhesives)
- Experience with ISO 9001 and/or food safety standards (e.g., FSSC 22000)
- Proven leadership and team management experience
- Strong analytical and problem-solving skills
MAIN JOB FUNCTIONS
- Develop, implement, and maintain the company’s Quality Management System (QMS) in line with ISO and food safety standards
- Oversee quality control processes across flexographic printing, lamination, and finishing operations
- Ensure consistent product quality, including color accuracy, print registration, adhesion, and durability
- Lead internal and external audits and ensure compliance with regulatory and customer requirements
- Manage non-conformances, customer complaints, and corrective/preventive actions (CAPA)
- Drive continuous improvement initiatives using Lean Manufacturing and root cause analysis tools
- Supervise and develop the QA/QC team, including lab technicians and inspectors
- Collaborate with production, technical, and supply chain teams to optimize quality performance
- Approve raw materials and ensure supplier quality compliance
- Oversee laboratory testing and calibration of quality equipment