Job Summary
Job Description
Communicating with clients to understand their needs and explain product value.
Building relationships with clients based on trust and respect.
Collaborating with other departments to facilitate client need fulfillment.
Collecting and analyzing data to learn more about consumer behavior.
Operating as the lead point of contact for any and all matters specific to your accounts.
Building and maintaining strong, long-lasting customer relationships.
Overseeing customer account management, including negotiating contracts and agreements to maximize profit.
Handling any client complaints, working to find solutions to any client issues and managing other departments to ensure clients are experiencing a positive client-company relationship.
Managing project briefs and client budgets
Attaining sales
Building strategies for strong customer relationships, and several administrative functions.
Qualification & Skills
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Solid experience with CRM software
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
Suitable candidates will be contacted. If you do not get a response within 14 days, please consider your application unsuccessful.
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