Job Summary
TELESALES CLERK/PORT ELIZABETH - We are seeking an enthusiastic, proactive and customer-focused Telesales Clerk to join our Clients fast-paced FMCG team in Port Elizabeth. The ideal candidate will have a passion for Sales, and Customer relations, be self-driven to achieve targets and the ability to manage high-volume customer interactions while maintaining outstanding service levels.
Minimum Requirements
- Matric (Grade 12) required.
- At least 1–2 years of telesales, call centre, or customer service experience — FMCG experience is an advantage.
- Strong communication (English/Afrikaans) and negotiation skills.
- Computer literate (MS Office, CRM systems).
- Ability to work under pressure in a fast-moving environment.
- Strong attention to detail and accuracy.
- Professional, friendly, and customer-centric attitude.
Key Responsibilities
- Manage inbound and outbound sales calls to existing and prospective customers.
- Process customer orders accurately and efficiently.
- Build and maintain strong customer relationships to support repeat business.
- Promote current products, promotions, and new releases.
- Monitor stock availability and liaise with the warehouse and logistics team for deliveries.
- Handle customer queries, complaints, and follow-ups professionally.
- Update customer information and order details in the CRM system.
- Achieve daily, weekly, and monthly call and sales targets.
- Assist the sales team with administrative tasks when required.
Salary: R6,000 basic, plus guaranteed comm for first 3 months, thereafter commission on GP
Application Process: Online applications will received priority, or e-mail CV to solutions@workafrica.co.za, use “TELESALESPE” as a reference. If you don’t hear from us within 4 weeks of your application, please consider your application unsuccessful
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