Job Summary
We are seeking a dynamic, detail-oriented Credit Controller to join our finance team and support efficient, accurate credit control and debtor management processes. The successful candidate will play a key role in maintaining cashflow stability, ensuring financial accuracy, and supporting business operations in a fast-paced FMCG environment.Responsibilities
Manage the full debtors function from invoicing through to collection.
Ensure timely and accurate processing of customer invoices, credit notes, and statements.
Monitor aging reports daily and drive proactive collection strategies.
Maintain accurate and up-to-date customer accounts.
Resolve unallocated receipts, short payments, and discrepancies promptly.
Conduct credit checks and risk assessments for new customers.
Manage credit limits, terms, and approvals as per company policy.
Monitor overdue accounts and implement necessary escalation steps.
Prepare monthly bad debt provision reports and recommend write-offs where applicable.
Manage large retailer accounts including major chains.
Investigate and resolve chargebacks, shortages, pricing claims, and promotional deductions.
Collaborate with Sales, Logistics, and Merchandising teams to resolve disputes and improve processes.
Prepare weekly and monthly collection forecasts.
Provide accurate AR reports including aging, top overdue accounts, and risk areas.
Support month-end closing through reconciliations, journals, and audit schedules.
Build strong relationships with customer accounts departments to improve payment efficiency.
Maintain open communication channels with internal teams to resolve delays or disputes.
Respond professionally and timeously to all debtor-related queries.
Work within Syspro (or relevant ERP) to manage debtor data accurately.
Ensure compliance with policies, accounting principles, and audit requirements.
Identify process inefficiencies and implement improvements for faster collections.
Assist in automation and digitisation of finance processes.
Provide guidance and oversight to junior AR staff.
Assist the Financial Manager with ad hoc projects, audits, and financial analyses.
Requirements
Diploma or Degree in Accounting, Finance, or related field.
Minimum 3 years' experience in Accounts Receivable / Credit Control.
Experience in FMCG, retail, or wholesale distribution (advantageous).
Strong understanding of debtor management principles and reconciliations.
High attention to detail with strong analytical skills.
Excellent communication and negotiation abilities.
Ability to work under pressure in a fast-paced environment.
High integrity, professionalism, and strong work ethic.
Proficiency in MS Excel and ERP systems (Syspro advantageous).
Benefits
- Salary: Based on experience and qualifications.
Contact Hire Resolve for your next career-changing move today
- Apply for this role today, contact Sonique Beetge at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: sonique.beetge@hireresolve.us
- Please use "Credit Controller" as your subject line when applying via email
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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