Job Summary
Overview
A dynamic opportunity has arisen for an experienced Sales Tax Expert to join a fast-paced, fully remote environment. This role is ideal for someone with a solid understanding of U.S. sales tax regulations who thrives in a client-facing, detail-oriented setting
Key Responsibilities:
- Serve as the main point of contact on all sales tax matters — guiding stakeholders through obligations and directly managing registrations, filings, notices, and state communications
- Act as the primary liaison to internal Sales Tax Specialists, who are responsible for onboarding and setting up the platform
- Advise on nuanced scenarios such as marketplace facilitator rules, taxability differences by state, or nexus changes — ensuring implications are understood while execution is handled
- Respond to questions and proactively communicate key updates related to filings, payments, and government notices, keeping stakeholders informed without burdening them with the details
- Occasionally support commercial efforts such as product demos or onboarding calls to help new prospects understand the process and value proposition
Requirements:
- Solid understanding of U.S. sales tax concepts, including nexus, taxability, registration, and filing requirements across states
- Experience handling or supporting sales tax compliance for U.S.-based businesses, either in-house, at a consultancy, or through a SaaS platform
- Strong communication and client-facing skills — able to explain complex tax concepts in simple terms and build trust with a wide range of business profiles
- Commercial mindset — comfortable interacting with startups, founders, and finance teams to support onboarding and ensure satisfaction
- High attention to detail and ability to manage multiple clients and deadlines simultaneously
Nice to Have
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Previous experience in a customer-facing tax advisory, sales tax tech, or fintech/compliance SaaS company
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If you have not been contacted within 10 working days, please consider your application unsuccessful.
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