Job Summary
THE MAIN PURPOSE OF THE ROLE
The key function of a BA is to work with the stakeholders to analyze and document business processes for a system or piece of software to be developed. To determine functional requirements and high-level features, as well as elaborate on the details of the software project and requirements to set the direction of the project, and support its implementation.
KEY RESPONSIBILITIES:
Create user requiremnt document
- Document the client requirements
- Document in a clear manner
- Document a well-structured document according to the specification template
- Mockups and sample reports
- Maintain documentation and ensure it remains up to date
- Minimal rework required for artifacts produced
Customer Satisfaction (UAT Signoff)
- Delivers to customer expectation
- UAT percentage below 9% Failure rate
- Ensuring the finished product is what the client has asked for
Meeting Facilitation
- Running workshops with clients
- Spec handover sessions with the development team
- Demo sessions
Collaboration
- Collaborating with the development team and Development project managers
- Collaborating with the Product Owner
- Backlog grooming
CORE SKILLS/COMPETENCIES:
Mandatory Skills/Abilities required for the job
- Experience with Mockup tools
- Jira, confluence (or similar)
- Proficient in Microsoft Office
- Experience with SQL
- Experience in User Stores
- Wire Framing
- Experience in using Agile – Safe methodologies
- Participating in Estimation stores and creating acceptance criteria
- Create and run demo sessions
- Time tracking management
- Experience with requirements documents and requirement solicitation
MINIMUM REQUIREMENTS:
- A minimum of 3 years’ experience in a Business Analyst role
- BA degree or qualification
- Retail related experience
- Exposure to enterprise development
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