Job Summary
JOB FUNCTION
Business Analysis
- Identify, assess, solicit, and review, new BI opportunities from internal customers and report back monthly
- Translate opportunities and requirements into solutions and document the functional specification
- Design the display of information in interactive dashboards to enable users to make data-driven decision
- Configure and develop reports and dashboard on BI platforms Qliksense, Power BI, OnBase and Flow Software
- Test and validate BI solutions with internal customers
- Coordinate and plan the go-live of enhancements with all stakeholders.
- Validate the effectiveness of solutions implemented with internal customers and report back
- Perform data mining, data analysis, design and develop analytical solutions from data that is collected across multiple data sources
- Develop, modify and troubleshoot Qliksense SQL scripts for new and existing Qliksense modules
- Collaborate with external consultants and process experts
- Support internal customers and project team with design and modelling of information
BI Platform Administration and Maintenance
- Provide BI application service desk support
- Coordinate and manage support from application vendors
- Manage user access to BI platforms
- Coordinate and support BI application maintenance activities
- Promote the use and adoption of BI applications (Evangelise) with internal customers
Training
- Record video training content using video training recording system as required by service desk, improvement initiatives and projects
- Write user manuals and procedures as required
- Provide training to users and support staff on new enhancements and projects
QUALIFICATION & REQUIREMENTS
- Tertiary qualification in computer science, Newly qualified CA(SA)/CIMA, statistics or informatics
- Minimum of 3 years experience in BI analysis environment
- Attention to detail, continuous learner, manages own work, displays good judgement, customer focused, quality orientated, problem solver, analytical thinker and good communication skills
- Demonstrates knowledge of SQL and Database design
- Experience unpacking and understanding ERP system
- Proficient in the use of Qlik sense, Power BI and Microsoft Office Suite