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IT Support Technician
Karebo Lighting Thursday, 05 March 2026 1Job Summary
We are looking for a hands-on, smart IT Support Technician to join and strengthen our team. In this role, you will be the go-to person for all things IT — from supporting our field teams on the Karebo App to managing devices, desktop support, and IT infrastructure across the business. • Provide field and office-based user support on the Karebo App and Karebo Information Management System (KIMS) • Manage user accounts, access rights, and permissions across all platforms • Set up, deploy, and maintain all IT equipment: laptops, mobile phones, printers, CCTV cameras, and networking devices • Deliver desktop and first-line technical support to staff across all divisions • Maintain an accurate IT asset register • Troubleshoot hardware, software, and connectivity issues • Coordinate with external IT vendors and service providers • Document IT procedures and maintain support logs Minimum Requirements: * At least 3 years’ experience in desktop/IT support * Knowledge of workflow systems and business process applications * Competence in device management (laptops, phones, printers, CCTV, networking) * Relevant IT qualification (A+, N+, MCSE, IT Diploma, or equivalent) * Valid driver’s licence.Error!
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