Job Summary
Department : Operations: Processing Centre
Reports To : Processing Centre Manager
Job Grade : C3
Location : Cape Town
Contract : This position is project based for 6 months and may be extended in line with project requirements.
ROLE PURPOSE
- To ensure that all projects undertaken are completed within time and quality requirements.
KEY RESPONSIBILITIES include the following. Other duties may be assigned.
Process Management
- Gains an understanding of project requirements, i.e. time and resources.
- Ensure work is delivered to Metrofile within the requirements.
- Ensure a continuous flow of work from the project.
- Meet with customer departments to secure the work.
- Assists with site and resource establishment for the project.
- Monitors daily project performance against production schedule.
- Reports project status and projections to the client and Processing Centre Manager on a daily and weekly basis as required.
- Facilitates and ensures optimal resolution of processing and/or resourcing issues and escalates to the Processing Centre Manager when necessary.
- Ensures project output objectives are timeously met as required.
- Ensures that all elements of the project are completed and finalised.
- Assist with any processing requirements within the department to ensure the department is run efficiently and effectively.
- Support the processing manager in all functions.
MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- B Degree / Project Management Diploma or equivalent qualification
- Minimum 3 years project management experience
- Must have a valid code 08 drivers licence
- Must have a clear criminal record
- Excellent command of the English language
- Must have excellent communication and interpersonal skills
- Must be customer focused
- Must pay attention to detail
- Must be a team player
- Must be able to work independently and adhere to deadlines and strict turnaround times
- Must have business acumen and be able to communicate at all levels
- Must be professional at all times
- Must be highly computer literate
- Demonstrate excellent organisational and problem solving skills