Must have
To ensure inventory accuracy and integrity is maintained through proper stock control measures and best practices. Conduct regular cycle counts with thorough investigations followed by corrective action.
Essential Duties and Responsibilities
• Focus but not limited to Retail Store Close Out Stock Returns and Retail Warehouse Location– plan, receive, scan, sync upload, binning and regular cycle counts, to ensure easy stock processing and picking.
• Work closely with stock controllers and temp staff (when required) to achieved goals.
• Effective bin location management - assist Stock Control Team leader with lower bin space stock creation through higher bin stock consolidation and possible future additional brand bin allocation.
• Feedback stock processed data to Stock Control Team leader on a weekly basis.
• Ensure Inventory SOP are maintained and updated when required
• Safeguard Stock through good warehouse practices and regular monitoring
• Ensure proper security procedures and protocols are followed and improved
• Conduct regular Cycle Counts
• Investigate and resolve inconsistencies with inventory
• Able to track inventory through multiple systems and integrations
• Keep accurate records and documentation
• Suggest solutions for continuous improvements
• Measure and record data for accurate KPI reporting
• Take lead in Annual and Half year stock takes
• Communicate and liaise with auditors during Financial Year End Stock Takes (thorough understanding of business practices and able to articulate and communicate these)
• Manage warehouse space utilization
• Regular replenishment to assist and approve picking and space utilization
• Ensure consistent and regular housekeeping measures
• Observe, maintain and exceed Health and Safety standards
Education & Experience Requirements
• Essential: Matric
• Desirable: Relevant tertiary qualification
• At least 4 years relevant stock control experience
• Office 365 applications (Outlook, Excel, Word)
Core Competencies
• Deadline orientation and ability to handle pressure
• Planning and organizing skills
• Attention to detail
• Analytical and problem-solving skills
• Strong customer service orientation
• Computer literacy
Job Knowledge, Skills and Abilities
• Ms Office Suite (Powerpoint, Word, Excel)
• Good Excel experience, able to create graphs, formulas and document formatting
• Communicating skills
• Good interpersonal and team membership skills
Controlling the flow of product from the warehouse for despatch with logistical service providers or with company vehicles. Ensure that KPI and SLA and specific due dates are met and continuously up to date with demand and forecast of volumes. Ensure SOP’s are adhered to and ensure that stock integrity is maintained at all times. Liaise directly with service providers to assist and resolve internal and external customer related queries such as late deliveries, POD requests etc.
Essential Duties and Responsibilities
• Prepare and dispatch stock form orders
• Ensure all product is properly loaded in the vehicle prior to departure
• Driver to various locations, set up drop off and pick up appointments
• Pickup calls as they come in from Customer Service and Couriers
• Provide exceptional customer service via telephone and email
• Provide administrative support and customer service support to Management
• Perform customer service by receiving orders, answering phones, communicating schedules, providing order confirmation, and receiving payment information
• Assist in stock counts if/when required to
• Conduct daily on floor order auditing to identify invoiced but not dispatched orders cartons and conduct timeous investigation when needed
• Assist with other dispatch duties, e.g dispatching of non-stock items like bags, shop fitting, etc.
• Supervise and develop Dispatch staff and casuals for succession planning purposes
• Maintain Housekeeping and Health & Safety principles in your work area at all times
Education & Experience Requirements
• Essential: Matric
• Desirable: relevant tertiary qualification
• At least 3 years relevant Despatch controller experience
• Office 365 applications (Outlook, Excel, Word)
Core Competencies
• Planning and organizing skills
• Attention to detail
• Analytical and problem-solving skills
• Deadline orientation and ability to handle pressure
• Strong customer service orientation
• Computer literacy
Job Knowledge, Skills and Abilities
• Knowledge of industry trends
• Ms Office Suite (Powerpoint, Word, Excel)
• Communicating skills
• Good interpersonal and team membership skills
All positions will be filled in accordance with our Employment Equity plan.
Should you not have received any feedback within 2 weeks after the closing date, you may consider your application unsuccessful.
By clicking Apply you confirm that:
The Returns Merchandise Administrator is the primary contact for clients, internal staff and sales agents with regards to product returned for credit or replacement.
Essential Duties and Responsibilities
Education & Experience Requirements
Core Competencies
Job Knowledge, Skills and Abilities
Essential Duties and Responsibilities
Management of Packing
Ensure delivery on customer satisfaction and service excellence through efficient packing warehouse operations.
Motivate team to consistently perform and meet and exceed set targets daily.
Take ownership and care of all stock and orders within the required speed to ensure
that the items are dispatched within the right time frame.
Ensure Packing Team are motivated to maximise productivity by driving efficiencies
Optimisation on the warehouse at all times.
Investigate warehouse discrepancies, ensure that packing specifications are correct
and provide feedback on reported damages at internal customers, to management.
Implement Packing process improvement initiatives as directed by management.
Ensure the Focus of the Packing Team are based on the customer’s needs and service
delivery.
Staff Management
Helping to attract and retain qualified and motivated workforce while fostering new
ideas for improvements from direct reports.
Continuously develop direct reports by coaching. Document progress and ensure
Warehouse Assistants are cross trained to provide adequate coverage in key
processes.
Assisting with the evaluation of employee performance, handle disciplinary issues and
maintaining an environment of respect and accountability to promote a cooperative
and harmonious working climate.
Health and Safety
Accountable for the compliance to company safety policies and procedures
Ensure housekeeping standards are always maintained.
Carry out investigations into any accidents or near-miss incidents.
Education & Experience Requirements
Essential: Matric Certificate
Desirable: Degree or Diploma in Supply Chain Management
Essential: Minimum of 3 years of experience in Distribution, Warehousing; with emphasis
on the Retail Footwear; Apparel/Fashion Industry.
Minimum of 3 years in directly managing people to deliver results.
Knowledge of warehouse layout and flow design.
Core Competencies
Ability to persuade and influence
Attention to detail
Adapting and responding to change
Coping with pressure and setback
Skills and Abilities
Commercial thinking skills
Deciding and initiating action
Negotiation skills
Communication skills
Problem Solving Skills
Planning and organizing skills
Technical Skills
Computer Literacy (Outlook, MS Excel, MS Word, PowerPoint)
Data analysis ability using MS Excell tools like Pivot Tables & VLOOKUP
Knowledge of a WMS system
Numerical Skill essential
By clicking Apply you confirm that:
Our client within Logistics and Maritime industry Nationally is seeking a candidate for a internship for 1 year. Must be a recent Maritime or Logistics Graduate with a NQF Level 5, 6 and 7!
Requirements
· MUST be a recent graduate with a Logistic or Maritime qualification
· MUST have Matric
· Candidate must remain with the company from April 2022 to April 2023
· Computer literate
· Work in a customer focused team
· Manage a deadline
You can forward your cv to lelethu.potelwa@isilumko.co.za
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Your account has not been verified. Please use the verification link sent via email.
Resend Verification Link