Job Summary
Duties include, but not limited to
• Ensure customer’s needs are met i.e., answering queries, quoting, taking orders, accepting payment, dispatch, after sales satisfaction & requesting feedback
• Marketing (adverts online); Cold calling & repping for new customers
• Meet and exceed all individual and team performance targets
• Maintain & grow product knowledge and gather information on local market
• Maintain good interaction & build relationship with existing customers
• Compliance of policies, procedures, regulations, quality standards & management direction.
• Communicate with supervisor regarding customer concerns and employee matters
• Fulfil support functions to keep store operational by assisting supervisor & colleagues with stock control (inc. receive & dispatch), maintenance of company assets, store upkeep and general administration, if/when required
• Liaise with other branches/head office to fulfil business, communication & national coverage requirements & obligations
• Driving - errands if required
Minimum Requirements
• At least 1 of the following: Experience in motor parts/knowledge of motor parts; Experience in sales
• Matric/equivalent with maths/maths lit at least 50%
• Driver’s license, no outstanding fines
• Computer literacy & strong verbal and written communication skills
• Professional, organised, neat & diligent and able to work under pressure
• Enthusiastic, energetic, goal driven, committed and growth orientated
• CV with traceable references.