REQUIREMENTS

• National Diploma or Bachelor’s Degree in Finance, or Accounting (NQF 7)
• Credit Management Diploma (Institute of Credit Management of South Africa – highly advantageous)
• 5–8 years of progressive experience in credit control or credit management
• Minimum of 5 years in a supervisory or management role
• Experience in a manufacturing and/ or FMCG or sales-driven environment preferred
• Proven experience in managing large debtor books and trade credit risk

ESSENTIAL KNOWLEDGE AND SKILLS

• Strong knowledge of credit risk assessment, credit policy, and collections management
• Solid understanding of the National Credit Act (NCA) and POPIA
• Financial analysis and interpretation of customer financial statements
• ERP system proficiency (SAP, Syspro, Oracle, or similar)
• Advanced MS Excel and reporting skills

CORE COMPETENCIES

• Effective problem-solver
• Strong analytical ability
• High integrity and ethical standards
• Excellent verbal and written communication skills
• Ability to deal with uncertainty
• A keen eye for detail and a results-driven approach
• Goal-oriented approach
• Innovative and creative
• Team-orientated
• Able to operate in an uncertain, non-deterministic environment
• Assertive
• Resilient
• Works well under pressure
• Embodies company values and policies
• Strong financial acumen
• Strong general business acumen
• Strong customer service orientation
• Strong negotiation and networking skills
• Ability to be proactive and to predict business and market needs

RESPONSIBILITIES

• Manage and control the organization’s credit-granting process, ensuring that credit risk is effectively evaluated, monitored, and minimised while enabling sustainable sales growth and maintaining healthy cash flow
• Ensure compliance with company policies, legal requirements (including the National Credit Act), and effective collection of accounts receivable in line with working capital objectives
• Credit risk management
• Accounts receivable management
• Customer relationship and support
• Contract administration
• Corporate governance, risk and compliance
• Reporting and analysis
• Contribution to business strategy
• Stakeholder management
• People management