Warranty Parts & Finance Controller

Location: Kariega (Uitenhage), Eastern Cape

Overview

A leading automotive dealership is seeking an experienced Warranty Parts & Finance Controller to manage warranty administration, parts-related warranty processes, and financial reconciliations. The successful candidate will ensure accurate claim submissions, maintain compliance with manufacturer requirements, and support the dealership's financial and operational objectives.

Key Responsibilities

• Process and manage warranty claims in accordance with manufacturer policies and procedures.
• Verify warranty claims, supporting documentation, and repair orders for accuracy.
• Liaise with manufacturers regarding claim submissions, approvals, and queries.
• Monitor warranty claim recoveries and ensure timely reimbursement.
• Reconcile warranty, parts, and finance-related accounts.
• Investigate and resolve claim discrepancies and rejected claims.
• Maintain accurate records and prepare warranty and financial reports.
• Collaborate with the Parts, Service, and Finance departments to ensure smooth operations.
• Ensure compliance with dealership and OEM warranty standards.
• Assist with warranty audits and internal control processes.

Minimum Requirements

• Previous automotive dealership experience is essential.
• National Diploma or Degree in Accounting, Finance, or a related field.
• Warranty Administration Certificate (essential).
• Strong understanding of warranty processes, parts administration, and financial reconciliations.
• Proficient in Microsoft Office, particularly Excel.
• Experience working with dealership management systems.
• Excellent attention to detail and numerical accuracy.

Competencies

• Strong analytical and problem-solving skills.
• Excellent administrative and organizational abilities.
• Ability to work under pressure and meet deadlines.
• Strong communication and interpersonal skills.
• High level of integrity and attention to detail.
• Ability to work independently and as part of a team.

Package

• Market-related salary, dependent on qualifications and experience.
• Opportunity to join a reputable automotive dealership group.