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Job Summary
About the Role
As a Salesman, you’ll be the face of the store - assisting walk‑in customers, providing product advice, processing orders, and helping drivers, mechanics, and walk-in customers find the right parts for the right vehicles. Your product knowledge, communication skills, and ability to problem‑solve will directly contribute to branch growth and customer loyalty.
Key Responsibilities Include:
- Assist walk‑in customers with product enquiries and automotive part selections
- Analyse customer needs and recommend suitable solutions
- Upsell and cross-sell product ranges
- Process sales orders accurately on the system
- Provide accurate pricing, stock availability, and warranty information
- Ensure excellent customer service and a positive shopping experience
- Verify product compatibility with customer samples or system lookups
- Work closely with internal teams (dispatch, admin, logistics)
- Handle customer queries, returns, and problem‑solving professionally
- Stay up to date on new product ranges and technical developments
Requirements
Key Requirements:
- Minimum 3–5 years automotive sales experience (retail parts advantageous)
- Strong technical knowledge of automotive parts and components
- Excellent customer service and communication skills
- Ability to multitask in a busy branch environment
- Positive energy, resilience, and a solutions-driven mindset
- Good computer literacy and order‑processing accuracy
- Matric | Grade 12 is essential
Advius (Pty) Ltd
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