Our client in the Telecommunications industry is looking for a Receptionist to manage the front desk daily and perform a variety of administrative and clerical tasks.
Key responsibilities
Answering, screening and forwarding calls in a timeous and professional manner
Taking and relaying of messages and referring inquiries
Report telephone issues and/ or complaints to the IT department
Serve visitors by greeting, welcoming and directing them appropriately and notifying company personnel of visitor arrival
Maintain office security by following safety procedures and controlling access via the reception desk
Manage visitor access cards and issue visitor access cards as and when required
Manage visitor access to Guest Wi-Fi Network
Manage and update the Boardroom Calendar to ensure no double bookings of Boardrooms
Update the company contact list monthly, or as changes occur to ensure accuracy;
Sending out internal correspondence as and when required
Follow up with all employees daily and send out a daily attendance register, by no later than 10:00 with a list of employees not in the office
Ensure reception and front-desk area is tidy and presentable
Organizing couriers for outgoing parcels as well as preparing of paperwork - track and follow up on outgoing parcels
Update the couriers report
Manage business cards for group of companies
B-BBEE - assist HR Manager with collecting and updating supplier B-BBEE Certificates monthly
Landlord Administration
Conduct monthly check in terms of maintenance issues of the office(s) - inside and outside
Update the snag list monthly and distribute to the relevant parties
Telephone system Management
Create dial out codes for new employees
Reporting of telephone usage of all employees monthly
Travel Booking and Management
Arrange travel (flight and car hire), and accommodation for employees as and when required, manage bookings
Update birthday calendar for all employees and send out a congratulatory email on an employee birthday
Update employee anniversary calendar for all employees and send out congratulatory email reminder to relevant Line Manager
Manage and update list on paper usage within office and report to the Financial Manager