Job Summary
Job Purpose:
The Team Administrative Assistant provides administrative support to assigned teams. Key Performance Areas (KPAs) may vary depending on the team allocation, ensuring efficient operations and support across different functions. Individual performance reviews take into account the specific KPAs assigned to each Team Assistant.
Requirements:
Minimum of 12 months experience in Office Administration and/or Call Centre
Matric (Grade 12) or equivalent qualification
Computer literate – basic knowledge of MS Office (Word, Excel, Email)
Able to read, write and speak in English
Ability to work in a team
Ability to accurately process large volumes of paperwork, including electronic submissions
Flexible to adapt to changes in daily routine on short notice
Excellent telephonic communication skills8.
Experience in medical administration will be advantageous
Key Performance Areas:
Preparing of Claims for Purchasing / Administration by Account Administrators
Follow-up and Resolution of IOD Claim Queries
Claim Management
Gateway Applications
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