Job Summary
Hire Resolve's client is seeking a proactive and detail‐oriented Service Delivery Administrator to join their Service Delivery team. This role is crucial in managing the end‐to‐end process from order placement to successful installation and network connection. As the "eagle in the sky," you will oversee the entire service delivery process, ensuring efficiency, adherence to SLAs, and a seamless client experience.
Responsibilities
Act as the primary point of contact for clients, delivering exceptional service that fosters strong relationships and brand loyalty.
Oversee the complete service delivery process, from order placement to installation, ensuring timely and efficient execution.
Coordinate with internal teams and third‐party partners to guarantee smooth operations and high‐quality service.
Manage the delivery network to ensure prompt, reliable, and SLA‐compliant service.
Monitor and document all processes, ensuring strict adherence to deadlines and quality standards.
Requirements
Strong administrative and communication skills.
Exceptional attention to detail with a commitment to quality and deadline management.
Proven ability to handle multiple tasks while coordinating with various stakeholders.
Self‐motivated and capable of working independently within a collaborative team environment.
Previous experience in a similar service delivery or coordination role is essential.
Contact Hire Resolve for your next career-changing move.
- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Rachel van Dyk at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: logistics@hireresolve.za.com
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link