Have some questions for us? Find your answers below.
Is Job Mail Free for job seekers to use?
Yes. Job Mail is 100% free for job seekers to use.
How do I reset my password (Job Seekers) on Job Mail?
What is a Job Alert?
A Job Alert is a fast and easy way to be notified when an employer places a vacancy that you are looking for without you having to search for it.
Remember, you can create multiple job alerts.
How do I create Job Alerts on Job Mail?
There are two ways you can create Job Alerts:
Visit the Get Alerts page. You can find the link in the footer below Quick Links.
Once you’re on this page, you can set up as many alerts as you like by filling in details like your email address, a name for the alert, keywords, region, industry, and sub-industry.
When you do a search, each job will have an alert button above the job advert where you can set up alerts matching that specific job.
If you would like to edit the alert criteria, you can select the “Edit Search Criteria” button at the bottom of the pop-up and set up an alert that better suits your needs.
Once you’ve set up your alerts, you will receive an email to confirm each alert.
When you’ve confirmed your alerts, you will start receiving alert emails when your criteria match vacancies available on Job Mail.
How do I remove a Job Alert on Job Mail?
Simply click on “Unsubscribe” in the alert email or log in to your job seeker account and deactivate the alert.
How do I register as a job seeker on Job Mail?
How do I upload my CV onto Job Mail?
If you don’t have a job seeker account registered with Job Mail:
If you already have a job seeker account registered with Job Mail:
Why do I need a CV to start job hunting?
A CV is the most basic document you will need when looking for a job, and most companies require a CV when you apply for vacancies. Other reasons for providing a CV include:
Why should I load my CV onto Job Mail?
How do I delete my CV?
How do I verify my email address on Job Mail (Job Seekers)?
Upon registration, you will receive a welcome email from the Job Mail team with a link you need to click on in order to verify your email address.
The email will read:
“Click here to verify your email address or copy and paste the full link below:”
Once you’ve clicked on it, you will get a “Successfully verified email address” message on your Job Mail dashboard.
Who can see my Profile & CV on Job Mail?
How do I update my job seeker profile on Job Mail?
Why should I update my job seeker profile on Job Mail?
When employers/recruiters search for candidates to fill their vacancies, they want to view the most up-to-date information about each candidate. Reduces your chances of getting hired.
Benefits of keeping your job seeker profile on Job Mail up to date:
How do I apply for a job on Job Mail?
When searching for jobs on Job Mail, the application process will differ slightly depending on your device.
Desktop: In the job search section, you’ll be provided with various listings on the left-hand side and a detailed view of the jobs you’ve clicked on, on the right.
In the detailed view on the right, you’ll see the “Apply Now” buttons in the top right-hand corner as well as at the bottom of the job details section.
Mobile: When searching for jobs on your mobile phone, you’ll be presented with the various job listings and when you click on a listing, you’ll get to view the job details on a separate page.
At the bottom of your mobile screen, you’ll see a big, red “Apply Now” button.
Upon clicking the “Apply Now” button, you’ll be asked to fill in your email address.
Please note the following:
How do I report a job scam?
Please send an email to firstname.lastname@example.org with the following information:
Our moderation team will investigate the vacancy and employer/recruiter and revert back to you.
How do I make my profile inactive?
Is Job Mail free for Employers and Recruiters?
Yes, Job Mail does offer FREE job ads and basic features for Employers and Recruiters. For extra features, we have a variety of Premium options for you to choose from. A Job Mail consultant will guide you through each Premium option to find the one that fits your needs and requirements the best.
Our Premium accounts give you extra benefits such as priority listings, CV search, and filtering candidates, just to name a few.
How long will it take for my job advert to appear online?
All adverts placed on Job Mail go through a moderation and verification process. Once you have placed your advert, our moderation team typically takes 24 hours to moderate an advert, which means it might go live in 24 hours but can sometimes take longer.
How long does my advert stay on Job Mail?
Both free and premium job adverts stay on Job Mail for a maximum of 30 days. However, premium clients have the option to choose when they want their job advert to expire (within the 30 day period).
Both free and paying clients also have the option to repeat their adverts after they expire IF you are within the allowed repeat timeframe. (See “How often can I repeat my advert on Job Mail”)
Where do I repeat my advert on Job Mail?
How often can I repeat my advert on Job Mail?
*Please take note that the above-mentioned information is subject to change as Job Mail deems necessary.
Please contact our customer care for more information on a premium package that suits your needs at email@example.com
How do I get my ad in the Job Mail newspaper?
All FREE ads in Gauteng, Western Cape and Kwazulu Natal automatically get published in the newspaper
Premium clients need to select the option for their vacancies to go to print when placing their ads.
How do I post a job?
If you are NOT registered on Job Mail:
If you are a registered FREE client:
If you are a Premium Client:
How many job ads can I post on Job Mail?
Why do I need an Employer/Recruiter account on Job Mail?
Employers and Recruiters need accounts in order for Job Mail to send you your relevant applications, communicate with you, to keep all your ads in one place, and for you to access and make changes as you see fit.
Different accounts also have different benefits. For example, free accounts will have basic features, whereas our premium accounts have additional features and benefits.
How do I sign up as an Employer/Recruiter on Job Mail?
Free account signup:
Premium account signup:In order to become a premium client, you will have to get in touch with one of our consultants on 086 999 0222 or email firstname.lastname@example.org
How do I pay for a Premium account?
How do I verify my email address on Job Mail (Employers/Recruiters)?
Your email address is automatically verified when our moderation team accepts your registration.
How do I update my Employer/Recruiter profile on Job Mail?
Updating your Employer/Recruiter profile on Job Mail is a premium feature.
You need to log in to your account and then go to “My Profile” on the left-hand side and click on “Edit profile”. Make the changes and click save to accept the changes.
How much does a premium account cost on Job Mail?
How do I reset my password (Employers/Recruiters)?
How do I create candidate alerts on Job Mail?
Premium clients will be able to access the contact details of the candidates who match their criteria. Free advertisers will not be able to do this. However, free advertisers can purchase credits in order to view those same contact details.
How will candidates find my jobs on Job Mail?
Job seekers who visit the Job Mail job search section and search for vacancies by industry, job title, region, etc. will find your vacancies on the results page if the information matches up.
Job seekers can also visit the “Companies hiring” section and find the jobs your company is offering.
How will I receive applications from candidates on Job Mail?
Who can help if I have questions or problems?
How do I access the Job Mail CV database?
To access the Job Mail CV database, you’ll need to be a registered premium employer.
You can search through the Job Mail CV database by logging in to your Employer/Recruiter account and searching for CVs.
Start your CV search by clicking on “CV Search & Filtering” on the left-hand side panel on your dashboard.
How do I know if I have used all my Job Mail CV credits?
You will see the number of credits on the left-hand side when you’re logged in to your dashboard. When your credits have been depleted, you will see “0 CV credits” and you’ll get a message on the dashboard to top up.
How do I know if a candidate has uploaded their original CV onto Job Mail?
When searching for CVs on Job Mail, the search results page will give you the option to download the uploaded CV for each candidate that has their original CV uploaded.
How do I search for a candidate according to their salary expectation on Job Mail?
On the CV search page, you’ll see the option “Click here for more search options”. Select an option under “Salary range” and click search.
Why do I have to add an email address to my job adverts on Job Mail?
How do I get my business logo on my Job Mail account?
Only premium clients are able to have a company logo on their Job Mail account.
If you are a premium account holder, please email your company logo to email@example.com and our dedicated team of experts will upload it for you.
Can I use the info on my website to update my profile?
You can use parts of the info mentioned on your website, but we strongly suggested that you do not copy and paste the information from your website onto your Job Mail profile. Search Engines like Google don't like duplicated content on the web. Because of this, we would suggest coming up with a new version of the information for your Job Mail profile.
You can mention things like: