Duties include:
• Responsible for the formulation of the annual training plan and the classification of technical training levels;
• Responsible for the preparation of training materials and the transformation of training materials;
• Responsible for the construction of the training base and preparation of training AIDS;
• Responsible for organising and implementing dealer service and technical training;
• Responsible for TSB document preparation and distribution;
• Collect, organize and issue technical cases;
Minimum requirements:
• Technical Training Qualification or equivalent, Bachelors Degree in Engineering (advantageous)
• 5 years and above automotive aftersales experience with training experience
• Train the Trainer Certification (advantageous)
• Lean Six Sigma (advantageous)
• Proficient in automotive technology knowledge, mastered the automotive structure, working principle and common fault diagnosis methods
• Knowledge of after-sales service processes, standards and specifications
Competencies:
• Ability to analyse training needs, course design, materials production and training implementation.
• Excellent verbal and written communication skills with the ability to communicate effectively with people of different levels and backgrounds
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