Position: Junior Revenue Clerk
Department: Finance
Reporting structure: Finance Manager

Job purpose: The Junior Revenue Clerk is responsible for supporting the revenue and billing function by ensuring accurate invoice processing, billing administration, revenue reporting, and effective resolution of billing-related queries. The role requires strong attention to detail, accuracy, and the ability to work within strict billing deadlines.

Key Responsibilities

Billing & Invoice Processing
•Process invoices accurately using Sage accounting software.
•Maintain recurring billing schedules and ensure timely billing cycles.
•Generate, review, and distribute invoices to clients.
•Create and distribute client billing sheets.

Revenue Administration
•Process accounting journals related to revenue transactions.
•Assist with revenue analysis and reporting activities.
•Ensure all billing records and supporting documentation are accurately maintained.
Credit Notes & Adjustments
•Process and issue credit notes accurately and timeously.
•Prepare credit requests and submit them for the necessary approvals.
•Investigate billing discrepancies and ensure timely resolution.

Client Support & Query Resolution
•Respond to client billing queries professionally and efficiently.
•Liaise with internal departments to resolve billing and revenue-related issues.
•Maintain positive client relationships through effective communication and service delivery.

Service Management & Workflow Administration
•Handle and complete tasks assigned through the ServiceNow (SNOW) system within agreed timelines.
•Ensure all assigned tickets and billing tasks are updated and closed appropriately.

Minimum RequirementsQualifications
•Grade 12 / Matric.
•Certificate or Diploma in Finance, Accounting, Bookkeeping, or a related field will be advantageous

Experience
•1–2 years’ experience in a finance, billing, or revenue administration environment.
•Experience working with Sage accounting software.
•Exposure to recurring billing processes and revenue administration will be advantageous.

Skills & Competencies
Proficient in Microsoft Excel and Microsoft Office Suite.
Strong organisational and administrative skills.
Ability to investigate and resolve discrepancies effectively.