1 Travel/Tourism jobs in Hoedspruit on Job Mail

Our client is a leading Lodge Management company with state of the art wild life game lodges in and around the Kruger Park region.

We can only consider applications who are PART OF A COUPLE where the SECOND PERSON is a Field Guide Level 2 Full Trails candidate, or a Central Maintenance candidate, as per the job adverts on our site - www.rorymackie.co.za

For this role, what you will be doing:

• Support to the Lodge Management Team
• Ensuring all guest standards are at a minimum, being met
• Hosting as and when required.
• Check in of guests.
• Guest induction.
• Room checks.
• Room orientation.
• Curio sales.
• Assist with all guest-related concerns, complaints, and compliments.
• Stock takes
• Timeous support and communication with other departments
• Co-ordinate central procurement / deliveries and invoicing
• Daily administration tasks
• Reservations / Apex
• Capturing invoices
• Ensuring that all compliance requirements are adhered to.
• Ad hoc support to various lodges.

Soft Skills

• Guest Centric
• Diplomatic
• Empathetic
• Accountable
• Respectful
• Honest
• Excellent Communicator
• Solutions orientated
• Adaptable
• Determined
• Team Player

Systems & tools:

• Pastel (or similar)
• eRes
• Apex | Nebular (similar) POS system

Requirements:

These requirements are non-negotiable

• Minimum of 3 years in a similar role
• Minimum of 2 years experience in high-end luxury safari and hospitality environment
• Computer literate – Word | Excel | Outlook |etc
• Pastel or similar finance system
• eRes (travel booking system)
• Point of Sale system
• Degree – Hospitality Management
• Drivers License
• South African National or have the correct valid work visa
• Proven track record of excellent guest and team relationships.
• Ability to manage high-end guests.
• Ability to deal with challenging situations.
• Proven track record of delivering to high-end hospitality guests.
• Proven track record of thriving in a high demand environment
• Understanding and ability to ensure consistent food services to our guests

• Contract type: Permanent
• Sites: Game Lodge
• Work cycle: 6 weeks on: 2 weeks off
• Remuneration: Cash + 7,5% contribution to provident fund and 50% contribution to medical aid
• Accommodation: On-site and fully paid for, including all meals (breakfast, lunch and supper)