+2 more
Clear All Filters
Verified Ad
Job Summary
Reservations ManagerLead our reservations team to maximize room revenue at a world-class hotel. Reporting to the Revenue Manager , you will manage a team of 11, including a supervisor, to drive sales and ensure exceptional service.
- Manage the full reservation process, from inquiries to booking confirmations.
- Oversee rooms merchandising for Hotel and prepare occupancy forecasts to achieve revenue targets.
- Lead, train, and manage your team's performance.
- Ensure a superior customer experience and handle escalated guest issues.
- Maintain data standards and compliance with company policies and legislation like POPI.
- A 3-Year Hotel School Diploma.
- 5 years of experience in reservations or rooms management ; supervisory experience is an advantage.
- Working knowledge of Opera suite and Ideas.
- Strong leadership, analytical, and customer service skills.
Rad Resources
Recruiter
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link