Key Responsibilities
- Lead the strategic development and optimisation of the collections function, aligning with business goals
- Design, build, implement, and document collections models and strategies across the full lifecycle
- Analyse portfolio-level data to identify key risk factors, root causes, and performance trends
- Drive code optimisation, reporting automation, and advanced analytical insights
- Manage target forecasting, scorecards, and monthly tracking in collaboration with BI and data teams
- Provide insights and strategic guidance to support continuous improvement in overall collections performance
- Recommend and execute champion/challenger strategies to drive portfolio profitability
- Integrate models and analytics into operational processes to enhance collections and recoveries outcomes
- Deliver strategic campaign plans to optimise utilisation of all available tools
- Identify improvements to systems, processes, and policies in support of business strategy
- Communicate complex technical information clearly to non‑technical stakeholders
- Apply industry knowledge to interpret data and drive stronger performance outcomes
Key performance outcomes include:Improved collections rates
- Reduced forward roll rates
- Better yield percentages
- Reduced cost to collect
- Improved net lending margin
- Lower non-performing loan ratios
- Reduced credit loss ratios
Job Experience and Skills Required
Education
- Honours Degree or equivalent in:
- BCom (Maths, Stats, Finance), Economics with Econometrics, Actuarial Science, or BSc Engineering
(Preferred)
Experience
- 5+ years’ experience in a similar strategy or analytics-focused role
Technical Skills
- Proven experience with: SQL, R, Python, AWS, Advanced Excel
- Banking / Financial Services experience is advantageous
Apply now!
For more exciting Finance vacancies, please visit:
? https://www.networkrecruitmentinternational.com
I also specialise in recruiting:
- Actuarial roles (Life, Short‑Term, Health, Pensions, Quantitative)
- Data Scientists / Data Analysts (Python, R, SQL, Machine Learning)
- Risk Analysts (Credit, Market, Model Risk, Operational)
- Pricing Specialists (Insurance, Financial Products)
- Machine Learning & AI Data Scientists (ML Ops, NLP, Predictive Modelling)
- Quantitative Specialists across Banking, Insurance, and FinTech
If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for future opportunities.
For more information, contact:
Heidi JoubertSpecialist Recruitment Consultant
Connect with me on LinkedIn:
? https://www.linkedin.com/in/heidi-joubert-1877a236/