Job Summary
We are seeking an experienced Restaurant Manager to lead and oversee all restaurant operations, ensuring smooth daily functioning and an exceptional customer experience.
RESPONSIBILITIES:
- Stock & Quality: Forecast, order, and manage stock; oversee food production and quality control.
- Cleanliness & Equipment: Maintain restaurant appearance and equipment functionality.
- Shift & Admin: Plan shifts, manage records, timesheets, and financial documentation.
- Financial Management: Cash handling, daily reconciliation, profit monitoring, and budgeting.
- HR & Team: Train, motivate, and manage staff; handle recruitment, discipline, and engagement.
- Customer Experience: Handle complaints, monitor satisfaction, and liaise with franchisor.
- Health & Safety: Ensure compliance and manage theft prevention.
REQUIREMENTS:
- Computer literate
- Management skills
- Restaurant management experience
- People management experience
- Knowledge and experience of HR practices
- Knowledge and experience in operational financial management