Job Summary
Front of House Duty Manager – Luxury Safari Lodge (Manyoni Private Game Reserve, KwaZulu-Natal)
An established luxury safari lodge located within the Manyoni Private Game Reserve in KwaZulu-Natal is seeking a professional, hands-on Front of House Duty Manager to join the management team.
This is a live-in role suited to a proactive hospitality professional who thrives in a remote lodge environment and can confidently oversee front-of-house operations while supporting overall lodge management.
Key Responsibilities
Operational & Administrative
- Daily administrative duties including statistics, weekly orders, stock sheets, stock counts and record keeping
- Management of petty cash and guest invoicing at check-out
- Receiving deliveries and accurately capturing stock on the system
- Sourcing goods and supplies for the lodge as required
- Implementation of operational protocols issued by management
Guest Service & Front of House
- Guest check-ins and welcome procedures
- Conducting room checks prior to guest arrivals
- Assisting the FOH team with meal setups and service to ensure smooth guest dining experiences
- Maintaining exceptional guest service standards at all times
Team Oversight
- Overseeing housekeeping and food & beverage teams
- Working daily with the chefs on menu planning according to dietary requirements and ensuring menu variety with no repetition
- Overseeing general lodge maintenance, cleanliness of public areas and guest rooms
Requirements
- Valid driver’s license (essential)
- Previous experience in a similar lodge-based FOH / Duty Manager role
- Strong Microsoft Office skills (Excel proficiency essential)
- Able to work independently, show initiative and perform well under pressure
- First Aid Level 1 (preferred)
Remuneration & Benefits
- Salary: Up to R10,000 per month, depending on experience
- Live-in accommodation provided
- Meals while on duty
- Groceries supplied for off-shift use
- Compulsory provident fund
- Gratuities
- Work cycle: 3 weeks on / 1 week off
- 18 days annual leave per year