General Manager| Burgersfort | Permanent

Unleash your leadership potential in a dynamic and high-profile hospitality environment where strategic vision meets operational excellence. Our client, a leading player in the hospitality and gaming industry renowned for delivering exceptional guest experiences, is seeking a seasoned General Manager to oversee a flagship resort in Burgersfort, Limpopo. This is an extraordinary opportunity for a senior professional ready to make a significant impact on a complex, multi-faceted operation that spans gaming, hotel, F&B, and conferencing services.

What You'll Do:

• Take full accountability for all aspects of the resort, including gaming, hotel, F&B, conferencing, and support functions

• Drive revenue growth, market share, and profitability through strategic planning and operational oversight

• Develop, present, and execute a comprehensive annual business plan, including budgets, forecasts, and profit-enhancement initiatives

• Maintain high operational standards, ensuring the property is well-maintained, hygienic, and compliant with all legislative and regulatory requirements

• Lead transformation initiatives and B-BBEE programs, establishing and managing a Transformation Committee to meet targeted B-BBEE levels

• Foster strong relationships with employees, guests, unions, government bodies, community leaders, and other stakeholders

• Embody and promote the organisation’s core values of respect, humility, integrity, collaboration, and accountability

• Implement disciplined cost controls and financial governance to support sustainable growth

• Lead marketing, promotions, and entertainment strategies aligned with customer insights and business objectives

• Champion the Group Customer Care programme, ensuring high service standards and guest satisfaction

• Guide, develop, and motivate the management team to ensure continuous performance improvement

• Oversee group projects and initiatives, ensuring successful integration and execution

Requirements:

• Matric and a relevant qualification in business, hotel, or hospitality management

• A minimum of 8 years’ experience in hotel, hospitality, gaming, or retail, with at least 5 years in senior management within a complex operation

• Strong financial and commercial acumen, with an entrepreneurial and profit-driven mindset

• Proven success in leading large teams and fostering a high-performance, service-oriented culture

• Exceptional attention to operational detail and guest experience

• Ability to manage multiple projects, meet deadlines, and deliver results under challenging conditions

• Confident, strategic thinker with excellent collaboration and communication skills

• Resilient and composed under pressure in a 24/7 environment

• Valid driver’s license and willingness to travel as required

• Flexibility to work extended hours, including weekends and public holidays

• Ability to meet regulatory requirements of gaming authorities

Join this esteemed hospitality group and lead a flagship resort to new heights of success. If you possess the strategic vision, operational expertise, and leadership drive to succeed in this demanding role, we want to hear from you. Take the next step in your career journey and apply today to be part of a pioneering team dedicated to excellence in hospitality and gaming.