Job Summary
As we continue our journey toward luxury, we’re looking for experienced Room Attendants with a minimum of 2 years’ housekeeping experience within a hotel environment for a 6-month fix term contract. Someone who takes pride in maintaining exceptional cleanliness, presentation and guest room standards.
If you have a strong eye for detail, enjoy working in a structured and professional hotel environment, and understand the importance of preparing every room to the highest standard, this opportunity is for you.
Minimum Requirements
- Matric Certificate (Grade 12)
- Minimum 2 years’ current housekeeping experience within a hotel environment
- Previous Room Attendant experience within a busy 4-star or 5-star hotel environment advantageous
- Strong knowledge of hotel guest room cleaning standards and procedures
- Good understanding of bedroom and bathroom cleaning, linen handling and guest room presentation
- Ability to clean and prepare guest rooms efficiently within required timeframes
- Strong attention to detail and commitment to maintaining consistently high standards
- Good organisational and time-management skills
- Ability to follow hotel Housekeeping procedures and Standard Operating Procedures
- Ability to work independently and as part of a professional Housekeeping team
- Physically fit and able to perform the physical requirements of the position
- Ability to work shifts, weekends and public holidays
- Reliable, punctual and accountable approach to work
- Professional grooming, presentation and attitude
- South African ID
- A fully updated CV with contactable reference details is essential
What You’ll Be Doing
- Cleaning and servicing guest rooms according to The President Hotel’s Housekeeping standards
- Preparing rooms efficiently and accurately for guest arrivals, stayovers and departures
- Ensuring bedrooms, bathrooms, linen, amenities and surfaces meet required cleanliness and presentation standards
- Making beds and replacing linen according to hotel procedures and quality standards
- Cleaning and sanitising bathrooms, bedrooms and guest room surfaces thoroughly
- Replenishing guest amenities and supplies according to established room standards
- Ensuring every completed room is clean, organised and professionally presented before being released
- Maintaining a well-stocked and organised Housekeeping trolley throughout the shift
- Managing linen, guest amenities and cleaning supplies responsibly
- Assisting with the cleaning of corridors, service areas and designated public spaces when required
- Identifying and reporting maintenance issues, damaged items and room defects promptly
- Reporting lost property and following hotel Lost and Found procedures
- Responding politely and professionally to guest requests when approached
- Escalating guest concerns or requests to the appropriate team member when required
- Following hotel hygiene, health and safety procedures at all times
- Working closely with Housekeeping colleagues and other hotel departments to support smooth daily operations
- Maintaining productivity while ensuring attention to detail and quality are never compromised
- Ensuring every guest room reflects the professional and elevated standards expected at The President Hotel
Why Join The President Hotel
- Be part of Cape Town’s Most Loved Hotel
- Work within a professional, high-volume 349-room hotel environment
- Develop your Housekeeping skills while maintaining exceptional guest room standards
- Gain experience within a structured and professional hotel operation
- Play a key role in our exciting journey toward luxury
- Work alongside passionate hospitality and Housekeeping professionals
- Enjoy a competitive salary