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Job Summary
Duties:HR Administration:
Drive and monitor correct processes relating to counselling, disciplinary / grievance procedures and annual wage negotiations as directed.
Monitor and accurately record all leave processes, ensuring the correct documentation (cycle, annual, unpaid, sick, maternity, etc.).
Run processes of recording, monitoring, and reporting on overtime.
Compile, maintain and audit all HR administrative documentation (employee HR files, new staff and terminations, medical aid, provident fund, etc.).
Drive and run induction and exit processes according to company and property standards.
Ensure that all procedures relating to Health & Safety and Security are being practiced and adhered to, including injuries on duty and Workmen’s Compensation.
Secretary for Employment Equity Committee, responsible for the annual skills submission and the execution of annual training plans.
Assist in the review of departmental structures.
Oversee recruitment and interviewing processes (obtain GM approval for all vacancies, compile advertisements and advertise through the correct channels, follow interviewing processes and recruitment criteria guidelines).
Training & Development:
Monitor the execution and ensure accurate recording and reporting of monthly training plans, providing feedback to program participants and management.
Facilitate short training sessions (P&V, daily training, etc.)
Evaluate and make recommendations on training material and methodology.
Assist in the development of training aids such as departmental operations manuals, orientation and departmental checklists, and handbooks.
Driving, monitoring, tracking and recording of the Buddy Program.
Present training programs using recognized training techniques and tools.
Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, and on-the-job coaching.
Assist in the design and apply assessment tools to measure training effectiveness.
Handle logistics for on-site training activities including venues and equipment.
Manage and maintain in-house training facilities and equipment.
Coordinate off-site training activities for employees.
Succession Planning:
Assess training needs for new and existing employees.
Identify internal and external training programs to address competency gaps.
Partner with internal stakeholders regarding employee training needs.
Inform management and employees about training options.
Map out personal development and training plans for individual employees.
Ensure that employee training records are maintained.
Requirements:
Grade 12
A formal Human Resources qualification
At least 2+ years’ experience in a similar role
Knowledge of HR and Training Administration processes and procedures.
Experience with instruction or training.
Knowledge of the local legislation and labour law.
Knowledge on the operations of all appliances/equipment.
Knowledge and understanding of stock procedures and control.
Understanding of cultural diversity.
Knowledge of motivational and inspirational techniques, emotional intelligence, and wellness programs.
Guest focus philosophy
Excellent communication skills (written and verbal), practicing honest communication.
Team player with positive attitude, enthusiasm, and emotional control.
Excellent time management and self-discipline, interpersonal & problem-solving skills.
Excellent attention to detail with excellent hygiene principles.
Proactive, use initiative and creative flair when required.
Committed and loyal, adaptable, and flexible.
Must work accurately under pressure.
People skills – tolerance, patience, and care.
Leadership skills with passion for development and skills transfer.
Craven Cottage CC
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