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Job Summary
Duties:P&L Management: Full accountability for the group’s financial performance, including budget development, cost control, and profit optimization.
Operations Management: Oversee the day-to-day management of multiple remote properties across different geographic locations, ensuring seamless operations at ultra-luxury standard.
People and Culture Leadership: Provide leadership to a team of 300 staff members, with direct oversight of seven senior managers. Develop and implement P&C strategies to upskill a workforce with varying levels of expertise, fostering a culture of excellence and empowerment.
Food & Beverage Oversight: Guide and support F&B teams to deliver world-class dining experiences, reflecting the unique identity of our brand and destinations.
System Competency: Utilize and optimize property management systems, working knowledge of DMC systems, and Google Suite or Microsoft Office (Excel and PowerPoint).
Sales, Marketing & Operations Synergy: Ensure seamless collaboration between sales, marketing, and operations to drive revenue and enhance guest experiences.
Requirements:
A minimum 5 years in a similar role OR 10 years in general management within an internationally branded hospitality operation.
Minimum 3-year Diploma in Hospitality or a Business-related field from an internationally recognized institution.
Strong leadership and interpersonal skills to inspire and develop diverse teams.
Humble, driven, and passionate about adding value to the team and the organization.
Ability to conceptualize, implement, and complete tasks effectively.
Competency in hospitality systems, including property management and DMC systems.
Working knowledge of sales, marketing, and operational integration.
Exceptional problem-solving skills in remote environments.
Craven Cottage CC
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