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Job Summary
Maintenance Manager:Duties:
Oversee gardens, vehicles, solar, water system, pools, electricity & electric fence, general maintenance, plumbing & people management
Overall maintenance of the lodge and all facilities, including the upkeep of buildings, fixtures, furniture, equipment, swimming pools, landscapes, and gardens.
Ensuring a comprehensive preventative maintenance program for the lodge is implemented and ensuring that all essential equipment is serviced and maintained in a manner that prolongs the lifespan of the equipment.
Ensuring that all routine maintenance is done in a way that would not interfere with guest satisfaction.
Continuously upskill and develop the maintenance team members.
Performance management and discipline of staff.
Prepare reports and provide all relevant information to the General Manager pertaining to preventative maintenance programs, capex projects, safety audits etc.
Requirements:
Grade 12
Diploma or tertiary qualification in engineering/technical trades.
At least 3 – 4 years’ experience in luxury lodge environments
Fine attention to detail and maintaining a guest centric approach in everything.
Ability to drive change and to look for operational efficiencies / synergies.
Highly presentable with excellent communication skills and balanced emotional intellect.
Lodge Manager:
Duties:
Lead and motivate a dedicated team to deliver world-class guest service.
Oversee all departments including front-of-house, housekeeping, food & beverage, game drives and maintenance.
Manage budgets, stock control and operational costs effectively.
Ensure compliance with company standards, safety and environmental practices.
Foster positive guest relations and uphold the lodge’s brand values.
Work closely with reservations, marketing and head office to drive occupancy and revenue growth.
Requirements:
Grade 12
A formal hospitality qualification
Minimum 3–5 years’ lodge or hospitality management experience.
Strong leadership, communication, and organizational skills.
A hands-on approach with an eye for detail and service excellence.
Sound financial and administrative understanding.
Passion for the bush and commitment to sustainable tourism.
Craven Cottage CC
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