Job Summary
Rooms Division Manager to lead and oversee all accommodation operations, including Front Office, Reservations, Housekeeping, and Spa departments. This leadership role is responsible for maintaining high standards of guest service and cleanliness, optimizing revenue through pricing strategies and upselling, and ensuring seamless communication between departments.
Key Responsibilities
• Guest Experience & Operations across Reservations, Front Office, Housekeeping, and Spa.
• Revenue & Budget Management
• Lead, mentor, and coach teams across Reservations, Front Office, Housekeeping, and Spa.
• Implement and enforce SOPs, quality controls across departments.
Qualifications & Experience
• Diploma or Degree in Hospitality Management or related field.
• Minimum 5 years’ experience in a senior Rooms Division or Hotel Operations role.
• Proven track record of managing large teams in a full-service hotel environment.
• Strong experience with PMS systems, revenue management, and guest service standards.
Skills & Attributes
• Excellent leadership, coaching, and communication skills.
• High attention to detail with a commitment to quality and service excellence.
Please send your CV by no later than 07 November 2025.