Job Summary
Job Description: Events & Conferencing Manager
Location: Menlyn Boutique Hotel, Pretoria
Reports to: Events & Conference Coordinator / General Manager
Key Responsibilities
Consult with clients, conduct site visits, confirm event requirements, and build strong client relationships. Manage guest feedback for conferences and functions.
Prepare quotes, pro-forma and final invoices, and liaise with finance regarding deposits, accounts, and debtors. Handle administrative duties including filing, database updates, and responding to client and guest enquiries.
Coordinate event planning and execution by communicating client specifications and event schedules to internal departments and external suppliers. Assist with logistics, supplier coordination, and on-site support to ensure smooth event delivery.
Participate in post-event evaluations, identify improvement opportunities, and ensure the events board is updated weekly.
Living Our Values
Serve with humbleness, respect, kindness, integrity, and progressiveness, creating meaningful guest experiences.
Requirements
Matric (hospitality qualification advantageous); minimum 3 years’ events experience in a 4- or 5-star property; strong client service and admin skills; PMS knowledge (Opera, Mews, Xero, Semper); excellent attention to detail; fluent English; availability for weekends, nights, and public holidays.
Why Join Us?
Be part of a purpose-driven team committed to service, excellence, and upliftment.