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Job Summary
We are looking for a talented, passionate and experienced Senior Sous Chef to join our culinary team. We are looking for a chef who is confident leading a kitchen team, maintaining high culinary standards and delivering exceptional food experiences to our guests RESPONSIBILITIES: Assist the Executive Chef with the overall management of the kitchen. Lead, supervise and motivate the kitchen brigade. Ensure consistent, high-quality food preparation and presentation. Maintain excellent standards of food quality, hygiene and safety. Assist with menu planning, recipe development and daily specials. Manage food preparation and service during busy periods. Monitor food quality, portion control and presentation. Assist with stock control, ordering and receiving of food supplies. Control food costs and minimise wastage. Ensure correct storage and rotation of food products. Train, mentor and develop junior chefs and kitchen staff. Ensure all kitchen equipment is properly maintained and used correctly. Maintain compliance with food safety and health regulations. Assist with functions, weddings, conferences and special events. Step into the Executive Chef's role when required. Work closely with Front of House and management to ensure an exceptional guest experience. REQUIREMENTS: Minimum 3–5 years' experience in a Senior Sous Chef or similar senior kitchen position. Experience in a luxury hotel, lodge, resort or high-end restaurant environment. Relevant culinary qualification. Strong knowledge of modern culinary techniques and food presentation. Excellent leadership and communication skills. Strong knowledge of stock control and food costing. Ability to manage a large and diverse kitchen team. Excellent understanding of food hygiene and HACCP principles. Ability to work under pressure and meet strict service deadlines. High level of attention to detail. Professional appearance and attitude. Own reliable transport would be advantageous. Ability to work shifts, weekends and public holidays. Reservationist (market related) (must have Opera experience, please indicate Opera experience on the CV) We are seeking a professional and enthusiastic Reservationist (2 to 3 years’ experience with Opera) to join our Front Office team. The Reservationist will be responsible for handling of all room reservation enquiries via telephone, email, and online platforms promptly and professionally. Accurately input and manage reservations using the hotel’s PMS system (Opera). Maintain up-to date knowledge of room types, rates, promotions, and special packages. Ensure guest details and preferences are correctly recorder for a personalized experience. Co-ordinate with Front Office, Housekeeping, and Sales departments to ensure smooth operations. Upsell room categories and add-on services to maximize revenue. Respond to guest queries and requests courteously and requests courteously and efficiently. Always follow Hotel policies and standard operation procedures. Previous experience in hotel reservations or font office operations (minimum 1-2 years preferred). Proficiency in hotel Management systems (Opera, Protel, or similar). Excellent verbal and written communication skills. Strong customer service and sales orientation.
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