Job Summary
Main Purpose of Role
- To generate qualified leads and book meetings by proactively contacting potential clients, introducing payroll and time & attendance solutions, and identifying business needs.
Key Responsibilities
- Proven experience in cold calling or outbound sales.
- Canvassing and lead generation through prospecting for new potential customers
- Schedule appointments for sales consultants to meet with prospective customers
- Canvassing existing clients for additional business
- Strong communication and persuasion skills.
- Resilience and ability to handle rejection.
- Understanding of B2B sales processes.
- Experience selling SaaS, payroll, HR, or Time & Attendance solutions (advantageous).
- Familiarity with CRM tools (Zoho).
- Understanding of payroll processes, tax compliance, and labour regulations.
- Awareness of Time & Attendance challenges (shift work, overtime tracking, biometric systems, etc.).
Required Minimum Work Experience
- 6-12 months experience in
- Cold Calling
- Outbound sales
- Call centre environment
- • 1-2 years’ experience in
- B2B cold calling
- SAAS or software sales
- Payroll / HR / Time & attendance solutions (Strong advantage, not required)
Technical and Behavioural Competencies Required
Technical
- Proficient in Word and Excel
- Experience working with CRM software
Behavioural
- Target-driven and self-motivated
- Confident and energetic phone presence
- Good listening and questioning skills
- Organised and disciplined with follow-ups
- Positive attitude and persistence
Key Performance Areas
- Number of calls made per day: 50+
- Qualified leads generated per week: 40+
- Appointments booked per week: 9+
- CRM data accuracy and activity logging (CRM reports)