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Job Summary
Duties:Security Management:
Develop, implement, and maintain comprehensive security policies, procedures and protocols aligned with best practices and legal requirements.
Oversee the day-to-day security operations of the entire estate, including access control, perimeter security, visitor management and internal patrols.
Manage and supervise the security team, including recruitment, training, scheduling, performance management and disciplinary actions.
Conduct regular security risk assessments and implement appropriate mitigation strategies to minimize potential threats and vulnerabilities.
Establish and maintain effective communication channels with all departments regarding security matters.
Coordinate with external security service providers and law enforcement agencies as needed.
Manage the security budget effectively, ensuring optimal resource allocation.
Prepare regular security reports and presentations for senior management.
Occupational Health and Safety (OHS) Management:
Develop, implement, and maintain the estate's OHS management system in compliance with relevant legislation (e.g., Occupational Health and Safety Act).
Conduct regular OHS risk assessments and implement preventative and corrective actions to ensure a safe working environment for all employees and contractors.
Develop and deliver OHS training programs for staff at all levels.
Investigate all workplace accidents, incidents, and near misses and implement measures to prevent recurrence.
Ensure the availability and proper use of Personal Protective Equipment (PPE).
Conduct regular OHS audits and inspections to identify and address potential hazards.
Serve as the primary point of contact for all OHS-related matters and liaise with relevant authorities.
Maintain accurate OHS records and documentation.
CCTV Management:
Oversee the operation and maintenance of the estate's CCTV surveillance system, ensuring optimal coverage and functionality.
Develop and implement protocols for the effective monitoring, recording and retrieval of CCTV footage in accordance with privacy regulations.
Ensure regular maintenance and upgrades of the CCTV system.
Train security personnel on the proper use and monitoring of CCTV systems.
Manage access to CCTV footage and maintain a log of all access and usage.
Investigations:
Conduct thorough and impartial investigations into security breaches, theft, accidents, incidents and other irregularities.
Gather evidence, interview witnesses, and prepare detailed investigation reports with findings and recommendations.
Liaise with law enforcement agencies when necessary and provide them with relevant information.
Implement preventative measures based on investigation findings to mitigate future risks.
24-Hour Response and Emergency Management:
Establish and maintain a robust 24-hour security response capability to address any security or emergency situations that may arise.
Develop and implement emergency response plans for various scenarios, including fire, medical emergencies, security threats and natural disasters.
Conduct regular emergency drills and simulations to ensure the preparedness of the security team and other relevant staff.
Serve as a key member of the estate's emergency response team and coordinate actions during emergencies.
Ensure effective communication during emergency situations.
Requirements:
Grade 12
Bachelor's degree or equivalent qualification in Security Management, Risk Management, Law Enforcement, or a related field.
A minimum of 5 years’ experience in a security management role, preferably within the hospitality, tourism or high-value asset environment.
Thorough knowledge of security principles, practices and relevant legislation.
Strong understanding of Occupational Health and Safety regulations and best practices.
Experience in managing and maintaining CCTV surveillance systems.
Proven ability to conduct thorough investigations and prepare detailed reports.
Excellent leadership, communication (written and verbal), and interpersonal skills.
Strong problem-solving and decision-making abilities, particularly under pressure.
Ability to work independently and as part of a team.
Proficiency in MS Office Suite.
Valid driver's license.
PSIRA (Private Security Industry Regulatory Authority) registration at the appropriate grade.
First Aid and Firefighting certification would be advantageous.
High level of integrity and ethical conduct.
Strong attention to detail and a proactive approach.
Excellent organizational and time management skills.
Ability to remain calm and composed in stressful situations.
Professional and presentable demeanour.
Commitment to continuous improvement and professional development.
Craven Cottage CC
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