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Job Summary
General customer service queries and technical support relating to the softwareAccessing business information relating to the account
Updating business contacts and other information
Advice on business accounting, including HMRC regulations and compliance
Ensuring customers are compliant with all legislation
Resolve complex accounting queries such as VAT, & other legislation queries.
Resolving and reconcilling account details for , supplier and bank transactions.
Ensuring data is always correct
Correcting incorrect postings on accounts ensuring balances are correct
REQUIREMENTS:
Grade 12
Proficiency in English is an essential requirement
Neutral accent
A minimum of 12 months customer service experience
Experience working with payroll software
Basic booking & accounting experience is advantageous
SA Commercial (Pty) Ltd
Company
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