THE MINIMUM REQUIREMENTS FOR THE ROLE ARE:

• Grade 12 / Matric Certificate, with a minimum of 3 years’ proven experience in an administrative support role, preferably within a fast-paced, project-based, or consulting environment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with the ability to confidently manage documentation, coordinate meetings and events, and handle day-to-day administrative responsibilities
• Strong written and verbal communication skills, including the ability to draft professional correspondence, manage calls, liaise with service providers, and support stakeholder engagement
• Excellent organisational, planning, and coordination skills, with experience managing schedules, logistics, meetings, and event preparation
• A valid driver’s licence and own reliable vehicle, or the ability to travel easily within Cape Town, with flexibility to attend off-site and after-hours community engagements and facilitation activities when required

DUTIES WILL INCLUDE

OFFICE ADMINISTRATION & MANAGEMENT

• Overseeing daily office operations to ensure smooth and efficient functioning
• Managing schedules, appointments, meetings, calendars, and internal communications
• Handling emails, calls, correspondence, and general administrative coordination professionally and efficiently
• Maintaining organised administrative systems, accurate records, and effective office support processes

PROJECT & CONSULTANT SUPPORT

• Supporting consultants across multiple ongoing projects through effective administrative coordination, project logistics, documentation management, and communication to ensure organised and efficient delivery

EVENT & COMMUNITY COORDINATION

• Coordinating and supporting community events and stakeholder engagements, including event logistics, venue bookings, materials preparation, stakeholder liaison, and on-site assistance, with availability for after-hours facilitation activities when required

COMMUNICATION & STAKEHOLDER LIAISON

• Managing professional communication and stakeholder liaison with service providers, community representatives, and stakeholders through clear, responsive, and organised coordination across phone, email, and in-person interactions