Our client in the Insurance industry is looking for a Client Services Executive. The candidate will be working in the underwriting department, with tasks that includes client services, general administration on current policies.
Key responsibilities • Providing advice to policy holders on making a claim and the processes involved. • Collecting accurate information and documents to proceed with a claim. • Monitoring the progress of a claim. • Take responsibility for productivity and profit. • Build productive relationships with clients in order to identify their needs. • Create and maintain client files. • Update the system and data base with the new information obtained from the client. • Provide highly detailed information on Inequity various products and services. • Providing excellent client services confirming the extent and validity of claims, checking for any potentially fraudulent activity. • Responsible for managing a claim from submission through to settlement.
Requirements • Matric • Excellent matric and university results • 80% for Higher Grade Math in Matric • Completed Degree in related field • Excellent verbal and written communicational skills. • Fully computer literate • Professional and presentable • Self - motivated • Meticulous attention to detail • Energetic with a positive attitude • Must be able to provide excellent client services. • MUST BE ABLE TO SPEAK AND UNDERSTAND AFRIKAANS FLUENTLY