Job Summary
Receptionist | Luxury Hotel | Durban
Kendrick Recruitment is seeking a well-presented and professional Receptionist to join the front office team at a luxury hotel in Durban. The successful candidate will play a key role in creating a welcoming atmosphere for guests while ensuring smooth daily operations.
Key Responsibilities:
Welcoming guests upon arrival and providing exceptional service throughout their stay.
Managing check-ins and check-outs efficiently and accurately.
Handling guest enquiries and resolving issues promptly and professionally.
Answering phones, managing reservations, and coordinating with other departments.
Maintaining a polished and professional front desk environment.
Requirements:
Previous reception or front-of-house experience in a 5-star hospitality environment is highly advantageous.
Excellent communication and interpersonal skills.
Strong organisational skills with attention to detail.
Ability to remain calm and professional under pressure.
Proficiency in computer systems and hotel management software beneficial.
Package:
Salary: R6,000 – R8,000 per month (negotiable depending on experience).
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