1 Call Centre jobs in Pretoria City on Job Mail

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Call Centre Consultant/Front Office Agent and Office Admin - Training Available

Basic + Commission

PER MONTH

Pretoria City

07 June 2022

Recruiter Quintons Skills Development and Recruitment

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Call Centre Consultant/Front Office Agent and Office Admin - Training Available

Quintons Skills Development and Recruitment Tuesday, 07 June 2022 17

Sales/Marketing - Call Centre

Pretoria City

FULL TIME

R3 500,00 - R6 500,00 (PER MONTH)
Basic + Commission

Job Specification

Job Summary

Our Company has experienced continued growth and we provide excellent opportunities to progress and have a career for life. You will be working in a fun, friendly and encouraging environment with highly trained individuals waiting to pass their knowledge on to you! Main Tasks: Answer calls and respond to emails Handle customer inquiries both over the phone and by email Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information Enter new customer information into system Update existing customer information Process orders, forms and applications Identify and escalate priority issues Route calls to appropriate resource Follow up customer calls where necessary Document all call information according to standard operating procedures Complete call logs Produce call reports Key Competencies and Skills Verbal and written communication skills Listening skills Problem analysis and problem solving Customer service orientation Organizational skills Attention to detail Judgment Adaptability For Further information: Tel: 087 510 7579 Cell/WhatsApp: 071 0242 954

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1 Call Centre jobs in Pretoria City on Job Mail

Call Centre Consultant/Front Office Agent and Office Admin - Training Available

Job Summary

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