New Business Development Manager

Our client in the Food and Beverage / Chemical Solutions Industry is currently looking to employ an experienced New Business Development Manager to join their team based in Cape Town.

The successful candidate will be responsible for driving company growth across the Western and Southern Cape F and B Division, focusing on securing new business opportunities, strengthening key account relationships, and ensuring commercial sustainability through effective financial, operational, and team leadership.

Requirements

• Grade 12 / Matric or equivalent

• Relevant tertiary qualification in Sales, Chemical, Food Science, or related field advantageous

• Minimum 7 years’ relevant industry experience

• At least 5 years in a senior sales or regional management role

• Proven track record in B2B new business development

• Experience in Key Account Management

• Working knowledge of the Food and Beverage manufacturing industry

• Experience with chemical hygiene solutions and applications within the F and B sector advantageous

• Strong commercial and operational understanding of branch operations in a B2B environment

• Budget management and profitability oversight experience

• Valid driver’s license and own reliable vehicle

• Advanced MS Office skills (Excel advantageous)

Responsibilities

Financial and Business Management

• Manage the sales and commercial performance of the Western and Southern Cape F and B Division.

• Develop and manage regional sales and expense budgets.

• Monitor profitability and provide feedback on divisional growth and financial performance.

• Oversee project costing and ensure profitability targets are achieved.

• Monitor operational expenses and take corrective action where required.

• Manage and review SLA agreements to ensure sustainable profitability.

Operations Management

• Ensure operational SOPs are implemented for effective service delivery.

• Resolve escalated operational queries from team members.

• Work with service providers to ensure cost-effective operational support.

• Drive operational improvement initiatives to enhance branch performance.

• Provide product and application recommendations to clients.

• Ensure compliance with labour, health and safety, and client regulations.

Client Management and Business Development

• Manage and retain Key Account clients.

• Build strong relationships with new and existing clients.

• Lead business development initiatives to expand market footprint.

• Prepare client proposals, tenders, and RFQ submissions.

• Monitor the competitive market landscape and identify new opportunities.

• Ensure effective service delivery and technical reporting for client sites.

• Guide and manage sales team performance and achievement of targets.

Systems and Process Improvement

• Ensure effective systems are implemented to monitor client performance and SLA compliance.

• Improve operational systems and service delivery processes to enhance efficiency.

• Utilise reporting systems to monitor performance and identify improvements.

Risk and Contract Management

• Monitor operational and contractual risks and implement mitigation strategies.

• Manage contract pricing and communicate approved price increases to clients.

• Identify accounts at risk and implement retention strategies.

People Management

• Lead and develop the regional sales and operational teams.

• Drive company culture, values, and mission within the team.

• Manage recruitment, performance management, and employee engagement.

• Monitor attendance, performance, and productivity.

• Ensure compliance with company policies and disciplinary procedures.

If you do not receive a response within two weeks of applying, please consider your application unsuccessful.