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Job Summary
Our client operating in the Wholesale and Retail Industry, is currently looking to employ an experienced Customer Relations Officer to be based in Port Elizabeth.
Requirements:
- Minimum qualification: Grade 12.
- Computer literate – Excel, Word, Outlook.
- Fluent in English / Afrikaans language.
- Experience in FMCG would be advantageous.
Responsibilities, but not limited to:
- Sales:
- To drive through regular telephonic contact, sales and required service levels of specific key accounts.
- To ensure turnover achievement by soliciting sales.
- To process orders and placement thereof with the relevant suppliers.
- Member Management:
- To ensure all requests, queries, and other opportunities from members, suppliers and other internal divisions are dealt with efficiently.
- To ensure the timely dissemination of critical information.
- To ensure the service and different value-added services offered delivered in an excellent manner.
- Sales Administration:
- To manage and negotiate the deal request process.
- To complete the required administration and controls efficiently and accurately.
- Process all orders on the system to company standard.
Please consider your application unsuccessful should you not receive a response within two weeks of applying.
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