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Job Summary
Duties:OTA & Distribution:
Manage and maintain OTA platforms including Booking.com, Expedia, Hotelbeds, and other distribution partners.
Ensure rates, inventory, restrictions, and availability are loaded accurately across all channels.
Monitor rate parity and identify any discrepancies between direct and third-party booking channels.
Assist with implementing promotional offers, campaigns, and visibility programmes across OTA platforms.
Support the Revenue Team in executing pricing and distribution strategies.
Content Management:
Maintain accurate property information, room descriptions, policies, amenities, and images across all online channels.
Ensure property listings remain up to date and aligned with brand standards.
Work with Operations and Marketing teams to update content when required.
Monitor property visibility and ranking performance on OTA platforms.
Reporting & Analysis:
Compile daily, weekly, and monthly reports on OTA production and performance.
Track occupancy, revenue contribution, booking trends, and channel performance.
Identify opportunities to improve visibility, conversion, and revenue generation. Assist with competitor and market analysis.
Requirements:
Grade 12
Previous experience in hospitality, reservations, revenue management, e-commerce, or OTA administration.
Good understanding of online distribution channels and hotel booking platforms.
Strong administrative and organisational skills.
Excellent attention to detail and accuracy.
Strong Excel and reporting skills.
Ability to work independently while managing multiple properties and deadlines.
Strong communication and relationship-building skills.
Craven Cottage CC
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