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Job Summary
ENVIRONMENT:
A leading Retailer is seeking an Order Clerk/Internal Sales candidate who will be responsible for accurate order processing, product knowledge expertise, and effective customer liaison, serving as the link between sales reps, customers, and warehouse operations.
DUTIES:
- Have an excellent knowledge and understanding of the client's price book.
- Have excellent knowledge of the client's products and stock codes
- Have excellent knowledge of the client's product packaging and suppliers
- Understand AXAPTA and all functionalities.
- Understand cost prices, selling prices, gross profits and mark-up calculations.
- Understand the contract pricing, buyout costing and book prices.
- Have a knowledge of Reps sales budgets and gross profits
- Have sales skills and ability to close deals with customers
- Be able to follow instructions from Sales Reps.
- Be available for quarterly stock takes and assist in the warehouse when required.
- Be able to deal with customer complaints and follow through to the end.
- Have excellent communication skills.
- Be able to follow call-cycles to liaise with customers on a regular
REQUIREMENTS:
- Matric or relevant order clerk experience
- Preferably have stationery / Optiplan knowledge / experience
- Order taking experience with understanding of ordering processes
- Have reasonably good negotiating skills along with good communications and interpersonal skills
- Good, clear speaking telephone manner
- Prepared to work flexible hours when required
- Able to work in a team and use own initiative.
- Fluent in Afrikaans or have Afrikaans as their first language.
DataFin Recruitment
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