Job Summary
Overview
Our client in the Retail Sector is looking for a Building Specialist to join their team. The successful incumbent will be responsible for overseeing the building and construction needs of the customers.
Minimum Requirements
- Grade 12 / Matric
- 2 years’ experience in a hardware environment, specifically in building materials and construction
- Must have excellent product knowledge in the building and construction fields
Job Responsibilities
- Assisting customers with building-related queries, including timber, steel, concrete, and insulation
- Ability to read building plans and recommend materials
- Ability to work out material estimates
- Ability to work out building formulas such as square meterage, volume of bricks/blocks required, ratios, and material unit conversions
- Drive sales
- Upsell customers on products purchased and recommending add – on products
- Handle customer queries from the time the query is received to its close out with the customer
Key Competencies / Skills
- Excellent organizational skills and keen attention to detail
- Capable of multitasking and managing diverse customers in a fast-paced retail environment
- Strong customer service skills