Job Purpose

To generate new business, maintain and grow existing customer relationships, and achieve sales targets through professional face-to-face customer engagement within an assigned territory.

Key Responsibilities

Sales & Business Development

• Identify and pursue new business opportunities.

• Conduct face-to-face customer visits and presentations.

• Generate leads and convert prospects into customers.

• Achieve monthly sales and revenue targets.

• Negotiate pricing and close sales deals.

• Prepare and submit quotations and proposals.

Customer Relationship Management

• Develop and maintain strong customer relationships.

• Conduct regular customer visits.

• Resolve customer queries and complaints professionally.

• Ensure high levels of customer satisfaction and retention.

• Follow up on sales opportunities and customer requests.

Market & Territory Management

• Plan and manage daily sales routes and customer visits.

• Monitor market trends and competitor activities.

• Identify opportunities for growth within the assigned territory.

• Maintain accurate records of customer interactions and sales activities.

Administration & Reporting

• Submit weekly sales reports.

• Update customer details.

• Maintain records of visits, demo’s, quotations, and sales activities.

• Provide sales forecasts and market feedback.

Minimum Requirements

Own reliable vehicle

• Valid driver’s license

Education

• Grade 12 / Matric (essential).

• Sales, Marketing, or Industry related qualification. (Textiles - curtaining, upholstery & wallpaper)

Experience

• 3-5 years external sales experience.

• Proven track record of achieving sales targets.

• Experience in face-to-face customer engagement.

• MS Office – Excel Intermediate

Skills & Competencies

Sales Skills

• Strong negotiation skills.

• Excellent closing ability.

• Prospecting and lead generation.

• Relationship-building skills.

• Presentation and communication skills.

Personal Attributes

• Professional and well-groomed appearance.

• Self-motivated and target driven.

• Confident and persuasive.

• Strong work ethic.

• Ability to work independently and as part of a team.

• Excellent time management.

• Problem-solving ability.

• Resilient and able to handle rejection.

Communication Skills

• Excellent verbal and written communication.

• Professional telephone etiquette.

• Ability to engage with customers at all levels.