Job Summary
Key Responsibilities
Operational & Property Management
Oversee tenant management processes to maximize rental income and minimize vacancies.
Manage tenant relationships and ensure high customer service standards.
Oversee lease agreement processes and ensure compliance with company procedures.
Monitor property performance through key indicators such as vacancy levels, cost-to-income
ratios, and maintenance recoveries.
Oversee property maintenance plans and building condition audits.
Business & Regional Management
Manage the region's overall operational performance.
Develop and implement marketing and advertising strategies to maximize occupancy.
Contribute to the preparation of annual budgets and regional performance targets.
Identify and manage new business opportunities to support company growth.
Ensure effective implementation of company systems and operational processes.
Financial & Risk Management
Prepare and manage operational budgets for the region.
Monitor expenditure and ensure adherence to company financial policies.
Identify, analyse, and manage operational and financial risks.
Staff Management
Lead and manage regional staff performance, development, and work allocation.
Ensure compliance with HR policies, performance management processes, and company
procedures.
Oversee HR reporting requirements, including monthly submissions.
Compliance & Governance
Ensure compliance with company policies, procedures, and quality standards.
Ensure adherence to Occupational Health and Safety regulations.
Maintain accurate documentation and reporting standards.
Minimum Requirements
Degree or BTech (advantageous)
Experience
Minimum 5 years’ experience in a senior management role
Property management experience is advantageous.
Desired Skills & Competencies
Strategic planning and analytical thinking
Strong problem-solving ability
Excellent communication and interpersonal skills
High level of accuracy and attention to detail
Strong leadership and people management skills
Service-oriented mindset
Cultural sensitivity and professional integrity
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